Business Advantage Professional
This is our advanced Call Manager package with high-end call management functionality to maximise business efficiency. Ideal for busy medium sized enterprises, call centres and help desks. Features include, the Call Attendant functionality allowing callers to reach the relevant department or person first time, through theby provision of menu based prompts that you choose and set up yourself such as 'Press 1 for Sales, Press 2 for Service; Press 3 for Billing' etc... In addition you can also record an automated personal greeting or welcome message.
Business Advantage Professional - Features
| Features | Information | |||
| Control Panel |
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A Web based management facility that allows you access and administration for your number and service via the Internet in real time.
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| Remote Access |
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No matter where you are, you're able to dial-in by telephone and retrieve Voicemails, or you can access your Administration Centre that provides you with the facility to change and control your services. Remote Dial-in Access is available for free at no extra cost!
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| Call Statistics |
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A comprehensive web based tool bringing you inbound traffic statistics to create management information at the touch of a button.
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| Call Forwarding |
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Our most basic call forwarding option provides you with the ability to route calls to the number of your choice.
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| Greeting Message |
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Add an automated personal greeting or welcome message when calls are answered. For example, "Welcome to Invomo please wait whilst I transfer your call"
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| Out of Office |
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Allows you the ability to control the set up of your hours of business for your number and where the calls are directed during this given period, and afterwards this can be controlled by a Time / Date routing plan.
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| Call Divert |
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Control your calls by directing them to where you need them to go if the number is unanswered or busy. You can divert your calls to three alternative numbers e.g. a mobile, home number or voicemail etc. You can set the amount of time the call will ring before being directed to an alternative number. Any changes made to your destination number are instantly activated.
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| Voicemail |
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A voicemail solution that can either store messages in a mailbox for retrieval (web or voice) or relay them to your email address.
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| Call Queuing |
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Your callers will hear a short greeting message and if all your destination phone lines are busy, will be held in a queue and hold music is played. Once a destination phone line becomes available, the callers are released on a first in first out basis, and are automatically connected.
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| Virtual Receptionist |
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The caller will hear an audio message giving a series of options for the caller to select by using their telephone keypad, for a specific department or person. For example, "Welcome to Invomo, please select from one of the following options, press 1 for customer services, press 2 for sales" etc.
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| Connection Fee | £100 | |||
| Monthly Rental | £90 |