Incoming calls are crucial to your business - you can't afford to have calls unanswered, cut off or directed to the wrong person. Today's consumers have very high expectations of customer service and want to be able to reach the right person with the minimum of delay. So your business needs to ensure the very best customer interaction from day one, with all incoming calls.
Invomo's Call Management solutions can help you efficiently and cost-effectively manage all your incoming calls with features including call divert, adding a welcome message, virtual receptionist and call queuing- to ensure that the calls are routed to the right person or department every single time. Our solutions are set up and managed online so you won't need to install or manage any expensive hardware or software. Put "control" back into your business!
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Business Basic
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Business Essentials
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Business Advantage
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Business Advantage Plus
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Business Advantage Professional
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Control Panel
Control Panel
A Web based management facility that allows you access and administration for your number and service via the Internet in real time. |
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Remote Access
Remote Access
No matter where you are, you're able to dial-in by telephone and retrieve Voicemails, or you can access your Administration Centre that provides you with the facility to change and control your services. Remote Dial-in Access is available for free at no extra cost! |
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Call Statistics
Call Statistics
A comprehensive web based tool bringing you inbound traffic statistics to create management information at the touch of a button. |
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Call Forwarding
Call Forwarding
Our most basic call forwarding option provides you with the ability to route calls to the number of your choice. |
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Greeting Message
Greeting Message
Add an automated personal greeting or welcome message when calls are answered. For example, "Welcome to Invomo please wait whilst I transfer your call" |
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Out of Office
Out of Office
Allows you the ability to control the set up of your hours of business for your number and where the calls are directed during this given period, and afterwards this can be controlled by a Time / Date routing plan. |
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Call Divert
Call Divert
Control your calls by directing them to where you need them to go if the number is unanswered or busy. You can divert your calls to three alternative numbers e.g. a mobile, home number or voicemail etc. You can set the amount of time the call will ring before being directed to an alternative number. Any changes made to your destination number are instantly activated. |
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Voicemail
Voicemail
A voicemail solution that can either store messages in a mailbox for retrieval (web or voice) or relay them to your email address. |
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Call Queuing
Call Queuing
Your callers will hear a short greeting message and if all your destination phone lines are busy, will be held in a queue and hold music is played. Once a destination phone line becomes available, the callers are released on a first in first out basis, and are automatically connected. |
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Virtual Receptionist
Virtual Receptionist
The caller will hear an audio message giving a series of options for the caller to select by using their telephone keypad, for a specific department or person. For example, "Welcome to Invomo, please select from one of the following options, press 1 for customer services, press 2 for sales" etc. |
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| Connection Fee | FREE | £15 | £25 | £50 | £100 | |||||
| Monthly Rental | FREE | £10 | £20 | £40 | £90 | |||||
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